Laura Van Valkenburgh

I am an experienced writer skilled in crafting high-quality content for software end users to ensure thorough understanding of applications and processes. I thrive on finding new ways to reach and impact learners.
I grasp new technologies quickly and am passionate about continuous learning.

Skills include:
Adobe FrameMaker • Adobe RoboHelp • MadCap Flare • SnagIt Editor • Microsoft Office Suite • iorad • SharePoint • Atlassian Jira • Atlassian Confluence • Khoros Communities • Concrete5 • HTML • CSS • English Communication • Writing • Editing • UX Copy • Grammar/Mechanics • Agile/Scrum • Spanish Communication • Rapport-building • Leadership • Decision-making • Creativity

5th January 2021

Notifications

A quick reference on suite-wide notification setup for teachers.

5th January 2021

Online Activities (for Parents)

A quick reference aimed at parents whose children have been assigned online activities.

5th January 2021

GradeBook v20.x.x Cycle Release Notes

GradeBook release notes (year 2020).

5th January 2021

Creating a GradeBook Staff Member Quick Reference

A quick reference for creating staff members who require access to ProgressBook GradeBook.

5th January 2021

Back-to-School Quick Reference Guide (for Teachers)

A quick reference guide aimed at helping teachers set up their ProgressBook online grade book.

5th January 2021

Adding ParentAccess Alerts

A quick reference describing how to add notifications for ParentAccess users.

16th December 2020

GradeBook System Manager WebHelp

End-user guide for system managers who need to set up and maintain ProgressBook GradeBook.

16th December 2020

VirtualClassroom Teacher WebHelp

End-user guide for teachers using ProgressBook VirtualClassroom.

About Me

I earned my Bachelor's degree in English at Heidelberg University in Tiffin, Ohio.

Throughout my career, I have written user guides, release notes, instructional quick reference sheets, online help content, and scripts for instructional videos. I am currently a Senior Content Designer at Khoros where I specialize in writing UI/UX documentation for Khoros Communities: Aurora and Khoros Care.